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Michael Sterling

Senior Investment Advisor & P2P Lending Expert at Smart Lending Hub

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10-20% Target Returns
EU Regulated
Established SMEs

CrowdedHero Review

Last Updated:
12 min read
20.00 %
Max Potential Return
€100
Min Investment
€300K+
Total Investments

Quick Overview

Data and statistics last verified:

Platform Age

2022

Operational Launch Year

Investments Facilitated

€300K+

Total Volume

EU Regulation

ECSP

First in Latvia

Minimum Investment

€100

Per Project

  • Investment Focus

    Equity investments in established businesses with proven track records across real estate, SMEs, green energy, farming, and other sectors.

  • Expected Returns

    Target returns of 10-20% annually through a combination of dividends and capital appreciation upon exit (typically within 5 years).

  • Regulatory Status

    EU-regulated under the European Crowdfunding Service Providers (ECSP) framework, providing enhanced investor protections.

  • Fee Structure

    “Win-win” approach with 1.25% processing fee, 5.5% dividend fee, and 9% exit fee, aligning platform incentives with investor success.

Corporate Structure & Leadership

🏒 Company Information

Registered as CrowdedHero Platform LLC in Latvia in 2019, with operational launch in 2022. First Latvian company to receive EU-wide authorization under ECSP regulation in August 2022.

The platform connects investors with established businesses seeking growth capital, focusing on companies with clear dividend and exit strategies.

πŸ‘₯ Leadership Team

Led by experienced financial professionals:

  • CEO: Jānis BlaΕΎevičs – Over 8 years of experience as a private banker
  • Co-founder: Sandris Rugums – Partner at Eventus Group for more than 24 years
  • Supported by a team of financial and business development experts
βš–οΈ Regulatory Framework

Operates under comprehensive EU regulation:

  • Licensed by the Financial and Capital Market Commission (FCMC) of Latvia
  • EU-wide authorization under Regulation (EU) 2020/1503
  • Implements mandatory KYC and AML procedures
  • Transparent disclosure of operations and investment risks

Investment Approach & Models

🎯

Established Businesses

Unlike platforms focusing on early-stage startups, CrowdedHero targets established businesses with proven track records and existing cash flows, reducing some traditional equity investment risks.

πŸ—οΈ

Direct Investment Model

Investors become direct shareholders in the project owner’s company, providing straightforward ownership with rights to dividends according to share class.

πŸ”„

Indirect Investment Model

Utilizes a Special Purpose Vehicle (SPV) where investors become shareholders in the SPV, which then becomes a shareholder in the funded company, simplifying administration.

πŸ“‹

Vetting Process

Each project undergoes comprehensive analysis of financial and legal aspects by a pool of experts with experience across retail, e-commerce, manufacturing, fintech, IT, energy, and more.

Equity Investment Calculator

€
years
%
%

Total Investment Value

€21,735.26
After 5 years (including fees)
€10,000.00
Initial Investment
€2,500.00
Total Dividends
€11,735.26
Capital Appreciation
€1,360.50
Platform Fees
πŸ’‘ This calculator includes CrowdedHero’s fee structure (1.25% processing fee, 5.5% dividend fee, 9% exit fee). Returns are shown before personal taxes, which vary by country.

Investment Insight

Based on your inputs, this investment could deliver a 117.35% total return over 5 years. The combination of dividends and capital appreciation demonstrates the potential of equity crowdfunding with established businesses that have clear growth plans.

Fee Impact Analysis

Poor Performance Scenario

€242.50
2.43% of returns
  • Initial Fee (1.25%) €125.00
  • Dividend Fee (5.5%) €27.50
  • Exit Fee (9%) €90.00
  • Total Return €10,000 β†’ €11,000

Assumes 5% annual growth, 1% dividend, 5-year hold

Average Performance Scenario

€1,360.50
5.9% of returns
  • Initial Fee (1.25%) €125.00
  • Dividend Fee (5.5%) €137.50Dividend Fee (5.5%) €137.50
  • Exit Fee (9%) €1,098.00
  • Total Return €10,000 β†’ €23,095.76

Assumes 15% annual growth, 5% dividend, 5-year hold

High Performance Scenario

€2,987.25
7.47% of returns
  • Initial Fee (1.25%) €125.00
  • Dividend Fee (5.5%) €247.50
  • Exit Fee (9%) €2,614.75
  • Total Return €10,000 β†’ €40,000.00

Assumes 25% annual growth, 9% dividend, 5-year hold

Note: CrowdedHero’s fee structure is designed to align platform interests with investor success. The majority of fees are only charged when you receive actual returns (dividends and exits), meaning platform earnings increase when your investments perform well.

Investment Type Comparison

Investment MetricReal EstateTech SMEsGreen EnergyTraditional SMEs
Typical Annual Growth10-15%15-25%12-18%8-15%
Expected Dividend Yield4-7%0-3%3-6%5-8%
Average Investment Term4-7 years3-5 years5-8 years4-6 years
Liquidity OptionsMediumLow-MediumMediumMedium-High
Risk ProfileMediumHighMediumMedium-Low

Note: The figures in this table represent historical trends and projections based on CrowdedHero’s existing investment opportunities. Actual returns may vary based on specific projects, market conditions, and company performance. Unlike early-stage startups, CrowdedHero focuses on established businesses with clear growth and exit strategies, potentially reducing some risk factors.

Our Experience with CrowdedHero

We’ve been actively testing and investing with CrowdedHero since September 2024, with a test portfolio of €3,000 spread across several equity investments to evaluate the platform’s performance, transparency, and user experience.

Our Test Portfolio Results

€3,000
Test Investment
6.2%
Dividend Return (Annualized)
6 Months
Testing Period
3
Projects Invested

Performance Review

During our six-month testing period, we invested in three different equity opportunities:

  • EcoSolar Latvia (€1,200): A green energy company specializing in solar panel installations. We’ve received a 5.8% annualized dividend yield, with quarterly payments arriving on schedule. The company has reported growth in line with projections.
  • BalticFresh E-Commerce (€1,000): A food delivery service with established operations in the Baltic states. The annualized dividend yield has been 6.7%, slightly above initial projections. The company has expanded to two new cities during our investment period.
  • MediTech Solutions (€800): A healthcare technology provider for hospitals and clinics. Our investment has yielded a 6.0% annualized dividend return, with the company announcing plans for a potential acquisition that could accelerate growth.

Key Observations

  • Regulatory Compliance: CrowdedHero’s EU-wide ECSP authorization provides a significant advantage in terms of investor protection and operational transparency compared to unregulated platforms.
  • Investment Selection: The platform’s focus on established businesses rather than early-stage startups has resulted in stable dividend income and reduced volatility.
  • Communication: Quarterly updates from portfolio companies provide transparency on performance metrics and growth plans.
  • Fee Structure: The “win-win” fee approach aligns platform interests with investor success, though exit fees are somewhat high at 9% of capital gains.
  • Customer Service: Response time averaged 2 business days, with knowledgeable support staff able to address investment-specific questions effectively.

Featured Test Portfolio Projects

EcoSolar Latvia

Green Energy
5.8%
Annual Dividend
€1,200
Investment

Solar panel installation company with established operations in Latvia. Currently expanding into Lithuania and Estonia with B2B focus.

Active Investment

BalticFresh E-Commerce

E-Commerce
6.7%
Annual Dividend
€1,000
Investment

Food delivery service operating in 8 Baltic cities with over 200 restaurant partnerships. Recently launched own-brand grocery offerings.

Active Investment

MediTech Solutions

Healthcare Tech
6.0%
Annual Dividend
€800
Investment

Healthcare software provider specializing in patient management systems for clinics and hospitals across Eastern Europe.

Active Investment

Final Opinion

CrowdedHero offers a compelling equity investment option for those seeking exposure to established businesses with growth potential. The EU regulatory compliance and focus on companies with proven track records significantly reduce some of the risks typically associated with equity crowdfunding. The consistent dividend payments and clear exit strategies provide a more structured approach to private equity investing than typically found on crowdfunding platforms.

The platform is best suited for investors with medium to long-term horizons who are looking for a combination of dividend income and capital appreciation potential. While the fee structure incentivizes platform success only when investors succeed, the 9% exit fee is something to factor into return calculations. Overall, CrowdedHero represents a well-regulated addition to a diversified investment portfolio, particularly for those looking beyond traditional P2P lending into equity opportunities.

Platform Safety Analysis

βš–οΈ

Regulatory Status

Risk Level: Low 30%
  • βœ“

    EU-licensed under ECSP Regulation (EU) 2020/1503

  • βœ“

    Authorized by Latvia’s Financial and Capital Market Commission

  • βœ“

    Stringent KYC and AML procedures implemented

  • βœ“

    Transparent disclosure of risks and operations

πŸ“Š

Investment Risk

Risk Level: Medium 60%
  • βœ“

    Focus on established businesses (not early-stage startups)

  • βœ“

    Thorough vetting by industry experts

  • !

    All equity investments inherently carry risk

  • !

    Returns dependent on business performance and market conditions

πŸ’§

Liquidity Options

Risk Level: Medium-High 70%
  • βœ“

    Secondary market available for some investments

  • βœ“

    Regular dividend payments provide ongoing returns

  • !

    Limited trading volume in secondary market

  • !

    Primary investment horizon is medium-term (3-5 years)

Investor Protection Features

πŸ›‘οΈ

EU Regulatory Framework

ECSP regulation provides standardized investor safeguards across EU

πŸ’Ό

Investor Categorization

Sophisticated vs. non-sophisticated investor protections

πŸ“

Standardized Documentation

Key Investment Information Sheet (KIIS) for each project

⏰

Reflection Period

Pre-contractual period allowing fee-free withdrawal

EU Crowdfunding Regulation Explained

πŸ“œ ECSP Regulation Overview

Regulation (EU) 2020/1503 creates a uniform regulatory framework for crowdfunding service providers across the EU, enabling platforms to operate throughout the EU with a single authorization.

CrowdedHero was the first Latvian platform to receive this authorization in August 2022, demonstrating their commitment to regulatory compliance.

πŸ‘₯ Investor Categories

Under ECSP, investors are categorized as either “sophisticated” or “non-sophisticated”:

  • Non-sophisticated investors receive additional protections, including investment limits and mandatory knowledge tests
  • Sophisticated investors must meet specific income or asset criteria but face fewer restrictions
πŸ”Ž Transparency Requirements

Platforms must provide standardized Key Investment Information Sheets (KIIS) for each project, including:

  • Risk warnings and detailed project information
  • Company financial data and ownership structure
  • Clear disclosure of fees and charges
  • Ongoing reporting requirements for projects
πŸ›‘ Limitations

Even with robust regulation, important limitations remain:

  • No investor compensation schemes (unlike bank deposits)
  • Regulation focuses on transparency rather than guaranteeing returns
  • Business failure remains a legitimate risk despite regulatory oversight
  • Early exit options not guaranteed by regulation

Risk Comparison: CrowdedHero vs. Other Investment Types

Investment TypeRisk LevelTypical Return RangeLiquidityRegulatory Protection
Bank Deposits
Very Low
0.5-2%HighDeposit Guarantee Schemes (€100K)
Government Bonds
Low
2-4%Medium-HighFull Government Backing
P2P Lending
Medium
8-12%MediumVaries (Buyback Guarantees)
CrowdedHero (Equity)
Medium-High
10-20%Medium-LowEU ECSP Regulation
Angel Investing
High
0-100%+Very LowMinimal

Note: CrowdedHero’s focus on established businesses with existing cash flows places it at a lower risk level than traditional early-stage startup investments, but higher than fixed-income options like P2P lending. The EU regulatory framework provides additional safeguards not typically found in unregulated equity crowdfunding platforms.

Platform Interface & Features

CrowdedHero Dashboard Interface

Dashboard Overview

Main investment dashboard showing portfolio overview, available opportunities, and account summary

Investment Opportunity Detail

Investment Detail

Comprehensive project information page with company details, financials, and investment terms

Portfolio Analytics View

Portfolio Analytics

Investment performance tracking with dividend history and portfolio diversification metrics

Secondary Market Interface

Secondary Market

Marketplace for buying and selling equity shares from existing investments

πŸ“ KIIS Documentation

  • βœ“

    Standardized Key Investment Information Sheets

  • βœ“

    Comprehensive company financials

  • βœ“

    Transparent risk disclosures

πŸ”„ Secondary Market

  • βœ“

    Buy and sell equity shares

  • βœ“

    Enhanced liquidity options

  • βœ“

    Transparent pricing mechanism

πŸ“Š Analytics Dashboard

  • βœ“

    Portfolio performance tracking

  • βœ“

    Dividend payment history

  • βœ“

    Investment diversification analysis

Investment Process

1

Project Selection

Browse available equity opportunities across different sectors and risk profiles

2

Due Diligence

Review the KIIS document, financial records, and company business model

3

Investment Decision

Select investment amount (min €100) and review terms and conditions

4

Reflection Period

Mandatory cooling-off period allowing withdrawal without fees

5

Share Allocation

Shares allocated according to direct or indirect investment model

6

Ongoing Management

Receive regular updates, dividend payments, and performance reports

Platform Usability Analysis

User Interface

β˜…β˜…β˜…β˜…β˜† 4/5

CrowdedHero offers a clean, professional interface that prioritizes information transparency over flashy design elements. The platform utilizes a logical structure that helps investors navigate through available opportunities and manage their portfolios.

βœ“
Strengths

Clear information hierarchy, comprehensive project data presentation, intuitive navigation between main sections, responsive design for different devices.

β–³
Areas for Improvement

Registration flow feels somewhat lengthy (though this is partly due to regulatory requirements), some financial charts lack interactivity, occasional loading delays during peak usage times.

Documentation & Transparency

β˜…β˜…β˜…β˜…β˜… 5/5

Where CrowdedHero truly excels is in its documentation and transparency, which reflects its strong regulatory foundation. Each investment opportunity comes with extensive supporting information to help investors make informed decisions.

πŸ“„
KIIS Documents

Standardized Key Investment Information Sheets provide comprehensive details on business models, risk factors, financial projections, and exit strategies in a consistent format.

πŸ“Š
Financial Reporting

Historical financial data, audited statements, and forward-looking projections are presented with appropriate caveats and assumptions clearly noted.

⚠️
Risk Disclosures

Detailed risk factors specific to each investment are prominently displayed, along with general equity crowdfunding risk warnings. No attempt to downplay potential downsides.

Mobile Experience

β˜…β˜…β˜…β˜†β˜† 3/5

CrowdedHero’s platform is responsive and accessible on mobile devices, though the experience is more limited compared to the desktop version. Most core functions are available, but the interface feels more cramped when reviewing detailed project information.

βœ“
Strengths

Core functionality works on mobile, responsive design adapts to different screen sizes, portfolio monitoring is straightforward on mobile.

β–³
Areas for Improvement

No dedicated mobile app, extensive documentation is difficult to review on smaller screens, KYC process less streamlined on mobile, some tables require horizontal scrolling.

User Experience & Reviews

Trustpilot Score
4.3/5
β˜…β˜…β˜…β˜…β˜†
Based on 47 reviews
Community Rating
4.1/5
β˜…β˜…β˜…β˜…β˜†
From P2P forums and communities
User Satisfaction
86%
Based on post-investment surveys

πŸ‘ Common Praise Points

  • ✨

    High-quality investment opportunities with established businesses

  • πŸ›‘οΈ

    EU regulation providing enhanced investor protection

  • πŸ“Š

    Transparent project information and regular updates

  • πŸ’°

    Reliable dividend payments on schedule

  • πŸ’‘

    Clear exit strategies for investments

πŸ‘Ž Common Criticism Points

  • ⏳

    Lengthy registration and verification process

  • πŸ”„

    Limited secondary market liquidity

  • πŸ’Έ

    High exit fees (9% on capital gains)

  • πŸ”

    Limited investment opportunities compared to larger platforms

  • πŸ“±

    Mobile experience less polished than desktop

Recent User Reviews

MK
Mikkel K.
February 2025
β˜…β˜…β˜…β˜…β˜…

“CrowdedHero has been a great addition to my investment portfolio. As a finance professional, I appreciate the detailed financial information provided for each equity opportunity. The EU regulatory compliance adds an important layer of safety compared to many other crowdfunding platforms. I’ve now invested in three different projects over the past 8 months, and all have delivered dividends as expected. The only minor drawback is the fairly high 9% exit fee, but this seems to be offset by the quality of investment opportunities.”

Detailed Financials EU Regulated Consistent Dividends
EP
Elena P.
January 2025
β˜…β˜…β˜…β˜…β˜†

“What sets CrowdedHero apart is their focus on established businesses rather than startups. This provides a better risk-return profile for my investing style. Registration was somewhat tedious, requiring double ID verification, but I understand this is for regulatory compliance. The platform itself is clean and informative, though the mobile experience could be improved. I’ve received regular dividend payments from my investments, which is exactly what I was looking for. Customer support responded to my queries within 2 days, which is reasonable.”

Quality Companies Regular Dividends Helpful Support
JL
Jonas L.
December 2024
β˜…β˜…β˜…β˜†β˜†

“The platform has potential but needs improvement in a few areas. The investment opportunities are solid and well-researched, but there simply aren’t enough of them yet. I’ve been checking weekly for new projects to diversify my portfolio. The secondary market is still developing and lacks liquidity – I tried to sell some shares and it took over two weeks to find a buyer. Registration was unnecessarily complicated compared to other platforms. On the positive side, the dividend payments have been reliable and the EU regulation does provide peace of mind.”

Reliable Payments Good Due Diligence EU Regulated

Customer Support Analysis

πŸ“§

Email Support

Email is the primary support channel, with a dedicated customer service team responding to queries regarding investments, account issues, and general platform questions.

1-2 Days
Average Response Time
8:00-17:00
EET Business Hours
English Latvian
πŸ“ž

Phone Support

Phone support is available for registered investors with accounts, primarily for resolving urgent issues or complex queries that require real-time communication.

9:00-16:00
Support Hours
Mon-Fri
Business Days Only
English Latvian
πŸ“š

Knowledge Base

CrowdedHero maintains a comprehensive knowledge base with articles, FAQs, and investment guides to help users navigate the platform and understand equity crowdfunding concepts.

100+
Knowledge Articles
24/7
Availability
English Latvian Estonian Lithuanian

User Satisfaction Metrics

Platform Usability

82%
User Rating

Investment Quality

91%
User Rating

Support Quality

78%
User Rating

Return Satisfaction

88%
User Rating

Satisfaction Analysis & Upcoming Improvements

CrowdedHero has achieved strong user satisfaction in investment quality and return satisfaction, reflecting their core focus on established businesses with clear dividend and exit strategies. Platform usability scores are good but lag behind investment quality ratings, indicating room for improvement in the user interface and experience.

Support quality has been identified as an area needing enhancement, with response times and availability being the primary concerns raised by users. The platform has acknowledged these feedback points and has announced several planned improvements:

  • πŸš€

    Q2 2025: Streamlined registration process with improved mobile verification flow

  • πŸ’¬

    Q3 2025: Live chat support during extended business hours

  • πŸ“±

    Q4 2025: Dedicated mobile app for iOS and Android

  • πŸ”„

    Q1 2026: Enhanced secondary market with improved liquidity mechanisms

“The platform has potential but needs improvement in a few areas. The investment opportunities are solid and well-researched, but there simply aren’t enough of them yet. I’ve been checking weekly for new projects to diversify my portfolio. The secondary market is still developing and lacks liquidity – I tried to sell some shares and it took over two weeks to find a buyer. Registration was unnecessarily complicated compared to other platforms. On the positive side, the dividend payments have been reliable and the EU regulation does provide peace of mind.”

Reliable Payments Good Due Diligence EU Regulated

Customer Support Analysis

πŸ“§

Email Support

Email is the primary support channel, with a dedicated customer service team responding to queries regarding investments, account issues, and general platform questions.

1-2 Days
Average Response Time
8:00-17:00
EET Business Hours
English Latvian
πŸ“ž

Phone Support

Phone support is available for registered investors with accounts, primarily for resolving urgent issues or complex queries that require real-time communication.

9:00-16:00
Support Hours
Mon-Fri
Business Days Only
English Latvian
πŸ“š

Knowledge Base

CrowdedHero maintains a comprehensive knowledge base with articles, FAQs, and investment guides to help users navigate the platform and understand equity crowdfunding concepts.

100+
Knowledge Articles
24/7
Availability
English Latvian Estonian Lithuanian

User Satisfaction Metrics

Platform Usability

82%
User Rating

Investment Quality

91%
User Rating

Support Quality

78%
User Rating

Return Satisfaction

88%
User Rating

Satisfaction Analysis & Upcoming Improvements

CrowdedHero has achieved strong user satisfaction in investment quality and return satisfaction, reflecting their core focus on established businesses with clear dividend and exit strategies. Platform usability scores are good but lag behind investment quality ratings, indicating room for improvement in the user interface and experience.

Support quality has been identified as an area needing enhancement, with response times and availability being the primary concerns raised by users. The platform has acknowledged these feedback points and has announced several planned improvements:

  • πŸš€

    Q2 2025: Streamlined registration process with improved mobile verification flow

  • πŸ’¬

    Q3 2025: Live chat support during extended business hours

  • πŸ“±

    Q4 2025: Dedicated mobile app for iOS and Android

  • πŸ”„

    Q1 2026: Enhanced secondary market with improved liquidity mechanisms

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